Privacy Statement
Grainger Corporate Rescue & Recovery
Who we are
This is the privacy statement of Grainger Corporate Rescue & Recovery.
Our offices are at Third Floor, 65 Bath Street, Glasgow, G2 2BX.
This privacy statement explains how we collect and use personal
information about our clients. It is a requirement that we have this
privacy statement in order to comply with the current Data Protection
Law ("GDPR"). Our firm is an independent controller within that
legislation.
What personal information we collect
In the course of providing our services to you, or in compliance with
regulatory or legal requirements, we may collect a broad range of
personal data from you and others. This may include your name,
address, date of birth, marital status, business, financial
information, tax information and any other information which is
relevant to the performance of our services which we provide. Your
information will be collected, stored and used in accordance with this
privacy statement.
Where we collect personal information from
We will collect data from:
You
Employees who work for you and any of your businesses.
HM Revenue & Customs and other regulatory bodies.
Other entities which whom you have connections relevant to the
services we provide
Any person or entity nominated by you (e.g. family or third party
companies or business which may hold information we require and which
you consent to).
How we use your personal information
We use your information to:
Deliver services and meet legal responsibilities, e.g. processing
redundancy claims.
Verify your identity and your home address as may be required in
law or by the Institutes with whom we are affiliated for regulatory
purposes.
Communicate by post, email, telephone or other means with you as
necessary and with HMRC or other third parties as required in the
course of our services.
Understand needs and how they may be met.
Maintain records, e.g. retention of records as required by the
professional bodies who regulate our work.
Process financial transactions on your behalf.
Prevent and detect crime, fraud or corruption where required in
law or by the Institutes who regulate our work.
Deal with any complaints or action against this firm by you or
other parties in relation to the work we have performed for you.
To provide updates to you and to tell you about our services,
events we may be holding or changes in how we do business or technical
updates.
Who we share your personal information with
We may share your personal information with:
You
Any third party with whom you authorise us to disclose information.
HMRC where necessary for the performance of our services.
The National Criminal Intelligence Service (or other similar
Government bodies) where legally bound to do so or where our
regulatory bodies require such sharing.
The Insolvency Service.
Any professional body who regulates our work such as (but not
exclusively) The Institute of Chartered Accountants of Scotland, The
Chartered Institute of Taxation and The Financial Conduct Authority,
e.g. where in the course of our work such disclosure is appropriate or
required by these bodies.
Our Professional Indemnity Insurance policy providers and their
brokers where necessary in order to procure the required insurance for
our services.
Any other relevant party where such information requires to be
shared to obtain a policy or to provide a service to you or as
required for work authorised and regulated by the Financial Conduct
Authority, e.g. Insurance and Pension providers, and as regulated by
our professional bodies.
Other advisers where necessary for the provision of our engaged services.
In the event we do share your information with third parties in
accordance with the paragraphs above we will only share such personal
data or information as is strictly required for the specific purposes
and we shall take reasonable steps to ensure that the recipient shall
process the disclosed personal data in accordance with these
provisions.
How we use your information to make automated decisions
We do not currently make any automated decisions but in the event that
we do have such circumstance the data will be used in accordance with
this document.
If you do not provide your personal information
If you do not agree to provide personal information to this firm we
shall be unable to provide you with the services required in order to
process your Redundancy claim with the Insolvency Service. Further,
failure to provide tax related information may cause us to fail to
meet any agreed obligations and may also be relevant to any
considerations this firm has in terms of regulatory requirements to
detect crime.
How long we retain your personal information for
We generally hold your personal information for at least 6 years. We
may hold such information in our physical filing system or using
digital archives or our servers as is typical for firms regulated in
our way. We may hold your information for a longer period than 6
years where we feel this is appropriate.
Holding personal information outside the EEA
We do not hold information outside the EEA.
Using our website
Should you interact with our firm via our website, e.g. using the
"drop box" type functionality that may exist from time to time, this
information may be held by a third party separate to this document and
file.
How we protect your information
Your personal information is stored on our electronic server systems
and on paper in our filing system. Our electronic archives are stored
within the UK on our server and are accessed by our staff for the
purposes set out above. Should you require to transfer any
information outside the EU, i.e. direct but we transfer such personal
information for the purposes of your activities, then we will
endeavour, where possible, to provide you with information regarding
the safeguards we have put in place with the recipient country and
party to protect your personal information.
Access to your information
You have the right to request a copy of the personal information which we hold.
Correcting your information
We want to make sure that your personal information is accurate,
complete and up to date and you may ask us to correct any personal
information about you that you believe does not meet these standards.
Deletion of your information
You have the right to ask us to delete personal information we hold
about you where:
you consider we no long require the information for the purposes
for which it was obtained;
we are using that information with your consent and you have
withdrawn your consent (see "withdrawing your consent" section below);
you have validly objected to our use of your personal information
(see "objecting to how we may use your information" section below);
Our use of your personal information is contrary to law or other
legal obligations.
Objecting to how we may use your information
You have the right at any time to require us to stop using your
personal information for direct marketing purposes. In addition,
where we use your personal information to perform tasks carried out in
the public interest then, if you ask us to, we will stop using that
personal information unless thee are overriding legitimate grounds to
continue.
Restricting how we may use your information
In some cases you may ask us to restrict how we use your personal
information. This right may apply, for example, where we are checking
the accuracy of the personal information about you that we hold or
assessing the validity of any objection you have made to our use of
your information. The right may also apply where this is no longer a
basis for using your personal information but you do not want us to
delete the data. Where this right to is validly exercised, we may
only use the relevant personal information with your consent, for
legal claims or where there are other public interest grounds to do
so.
Automated processing
If we use your personal information on an automated basis to make
decisions which may significantly affect you, you have the right to
ask that the decision be reviewed by an individual to whom you may
make representations to contest the decision. This right only applies
where we use your information with your consent or as part of a
contractual relationship with you.
Withdrawing consent using your information
Where we use your personal information with your consent you may
withdraw that consent at any time and we will stop using your personal
information for the purposes for which consent was given.
Please contact us in any of the ways sent out in the "Contact
information and further advice" section if you wish to exercise any of
these above rights.
Changes to our privacy statement
We keep this privacy statement under regular review and will place any
updates on our website. Paper copies of the privacy statement are
available from our office at Third Floor, 65 Bath Street, Glasgow, G2
2BX. This privacy statement was last updated on 23rd May 2018.
Contact information and further advice
Our Data Protection Officers are Scott McGregor and Derek Jackson,
Third Floor, 65 Bath Street, Glasgow, G2 2BX and are available on 0141
353 3552. Our Data Protection Officers are happy to help with further
information and advice.
Complaints
We seek to resolve directly all complaints about how we handle
personal information with you. However, you also have the right to
lodge a complaint with the Information Commissioners Office, whose
details are as follows:
Information Commissioner's Office
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745
Website: https://ico.org.uk/concerns